Purchasing a plan and payment options

  • 24 August 2020
  • 0 replies


With our paid plans, you can benefit from advanced features, more polls and quizzes, and have a bigger audience to interact with your event. Check out our pricing page for the overview of all our one-time plans and annual subscriptions. 

Even if your event starts in a few days or weeks, you can upgrade online already today. You'll get the access to the paid features immediately, so you can test and set up everything prior to the actual event. We'll send you the invoice via email right away and you'll also find it in your account.


Slido doesn't store your credit card information. Our invoices also serve as receipts.

In this article:

  • Buy online
  • Change your plan
  • Useful information


Buy online

The easiest and fastest way to buy or renew one of our plans is to do it online. You have the option to purchase either a single event or you can choose from our annual packages. Check the prices and features included on our pricing page.


To purchase online:

  1. Log in to your account
  2. Find your event or create a new one and open it
  3. Click the Upgrade badge in the upper left corner
  4. Choose your preferred plan and click Buy now


Once you fill in your billing details, you can pay with any type of credit card or PayPal.

 Slido is based in Central Europe. Please make sure your credit card is authorized for international and software purchases as your bank might block it otherwise. If your payment fails, calling your bank and confirming the payment should solve the issue.


Get your invoice


Once you successfully finish your payment, your invoice and order details will be attached to the email we send within a few minutes after the upgrade.

You can also find your invoice in the Organization settings - Invoices. It can take up to 15 minutes for your invoice to appear there.



If you haven't received your invoice via email, it might have been blocked by the spam filter or company network restrictions. If that's the case, you can still go to Organization settings and download it from there.



Change your plan


To upgrade to a higher plan:

  1. Log in to your Slido account
  2. In “Events” tab click your current plan badge in the upper left corner
  3. Select your plan in Pricing and click “Buy now
  4. Check your “New license info” and continue to payment. 

You’ll see the final price at the bottom of the page:

Upgrading process

If you need to change the number of additional users, or downgrade your plan, please send us an email at support@slido.com


Useful information

  • Requesting a price quote
    To request a price quote, simply contact us at support@slido.com and note your preferred plan.
  • Pricing currency
    Our pricing in dollars refers to US dollars. When buying Slido from Canada, Australia, New Zealand, China, Singapore, and other countries, the price will be converted to your local currency during the purchase process. Please note that your bank might charge additional fees for international purchases.
  • Paying via invoice
    If you'd like to purchase our Enterprise plan, or Professional plan with 7 and more additional users, or if your online payment is not going through, we can issue an invoice for you. To request an invoice, please make sure you're signed up to Slido with your work email address and fill out this form.

    We will then upgrade your account and send you the invoice in return. During the week, we aim to sort out every request within a couple of hours.
  • How to pay the invoice
    The due date for our invoices is 14 days (30 for the United Kingdom). You can pay via credit card, PayPal, bank transfer, or a check.

    Credit card/PayPal: All our invoices have a PayPal button, but you don’t need to have a PayPal account in order to execute the payment. Once on the payment page, scroll down and click on the "Pay with credit card" option if preferred.


Wire transfer: All our invoices include our billing details which you can use for a wire transfer.

Checks: We accept checks sent to our address:

​Vajnorska 100/A
831 04 Bratislava

  • Requesting a refund
    We evaluate subscription cancellations and refund requests on a case-by-case basis. If you’d like to request one, please reach out to us at support@slido.com to see what can be done. 
  • How renewals work
    We don't store credit card information, so we won't charge you automatically once your annual license expires. Before your license expires, we'll inform you about it via email and you'll be able to renew directly from your account.


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