Question

Allowing multiple replies to a survey by the same participant

  • 22 April 2021
  • 1 reply
  • 15 views

Hi slido community,

 

I’m frequently using slido surveys to collect feedback from customer account managers around the globe, about their own customers.

One problem I face is that these customer account managers provide support to several customers, and as far as I know, Slido only allows one entry to the survey per participant. This means that they can only reply to the survey for one of their customers.

 

Does anyone know how to solve this limitation?

Any setting that has to be changed? Or any workaround?

 

Thanks


1 reply

Userlevel 3
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Hi @Pedro_F,

You’re right - we’re aware of this limitation. 

However, it is possible for us to customize your event so that your customer account managers can submit multiple entries to your survey. 

Please email our Customer Care team at support@slido.com and they’ll be happy to set that up for you! :) 

 

Let me know if you have any other questions!

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