Question

Blank screen after completing a poll

  • 21 July 2022
  • 1 reply
  • 9 views

When participants submit a survey, they just get a blank screen and their responses are not recorded in the results. This has happened with three different people ont he same survey so I don’t think it was a fluke. Is there a setting that needs to be adjusted in order to ensure it works the first time?

 

Thank you!


1 reply

Userlevel 1
Badge

Hi @mmgc 

I’m sorry to hear you’re having problems here! I think in this case it might be best to contact our customer care team through live chat in your Slido Admin or email them at support@slido.com with any screenshots you have of the issue, they’ll be happy to help! 

Reply