Question

Cannot find previously completed polls

  • 13 September 2021
  • 1 reply
  • 9 views

Hello,

Three weeks ago I created 4 polls. When I logged in this past Friday to review the results, I can no longer find them in my account. All I see is a test survey I created when testing out the platforms functionality. 

Any suggestions?

Thanks.

TSC


1 reply

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Hi @TSCRELISH,

That’s strange. Do you by any chance have more than one organizations? It’s super easy to check. When you log into your account, you should see an arrow next to your email on top right corner like this. 

Once you click on it, there should be an option to switch organization. 

If that’s not your case, do you mind sharing the event name or code? I’ll dig a bit deeper to see what’s happening. 

And one last alternative - does anyone else have access to your account? If by any chance your polls were deleted by someone else, our team can restore them. 

 

Best,

Francesca 

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