Hello everyone! When I go to an existing poll of last year I edited incoming data by deleting in. That worked fine. But how do I REactivate the poll with a new #code for the participants of this year? Slido tells me: “Slido code #XYZ (of last year) has expired. You can analyze collected data or change dates to reactivate Slido” but I do not find out how to change the date of the poll to get a new working code for participants. Your help is appreciated! regards, Anja
Userlevel 4
Hey
To reactivate your event, you will need to change the event dates. This is because the event code (#) was only active during your previous event and it has now expired. You can either change the event dates directly in your event settings or you can duplicate the event which will automatically change the dates and make them current. If your event code isn’t being used by another event, it will stay the same. However, if it is being used, you will need to change that, too.
I hope this helps! Let me know if you have any further questions :)
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