Min 2 users to purchase plan?

  • 21 February 2022
  • 1 reply

Hi, I can’t seem to purchase a plan with less than 2 users. I’ve removed additional users from Team and 2 remain, me and 1 other. I can’t see an option to remove the other. They seem to be linked to my account. How can I unlink or remove this other user? TIA

1 reply

Userlevel 4

Hi @aoifedooley,

Hmm, that’s strange! Are you trying to purchase the Professional annual plan maybe? This plan comes with 2 users by default and it cannot be purchased with only one user. If you wish to only have one user, you need to purchase the Engage plan.

Hope that helps 🙏 Let me know if you meant something else or if you have any questions :)