Question

Moving slidos from guest to enterprise license

  • 21 June 2022
  • 2 replies
  • 11 views

Hi everyone,

 

I’ve recently changed from “guest” to “user” within my companies enterprise license. Any idea how I can transfer any of the old slidos from guest to my new account? Unfortunately they’re both under the same e-mail address…

 

Thanks a lot!

 

Markus 


2 replies

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Hey @Markus Küll,

You aren’t able to transfer events between accounts yourself, but you should be able to find polls from the event where you’re a guest in your templates.

If you reach out to our lovely customer care team at support@slido.com, they might be able to transfer events between accounts.

Hope this helps! :)

Hi Meggie,

 

thanks for the reply. I already had great support from Nora and can now access all my old content.

 

Thanks again!

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