Question

PowerPoint integration is blank in Windows 11

  • 9 May 2022
  • 1 reply
  • 23 views

Hi

Has anyone had issues when using Slido in Windows 11? when presenting it just comes up blank like its trying to do something but nothing happens. You have to come fully out and represent and then it kick ins. Why would this be happening?

 

Thanks


1 reply

Userlevel 4
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Hi @Emma 1,

Sorry to hear the integration isn’t working properly!

We will need to investigate this a little more. Please follow these steps:

  1. Click Start in the bottom left corner, type Slido and launch it
  2. Right-click the “S” icon in the system tray (bottom-right corner)
  3. Select Get logs
  4. Attach the generated .zip file to an email to support@slido.com 

🎥 Watch a how-to video


Please let me know if anything’s unclear 🤗 

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