Question

Presenter mode not updating

  • 2 November 2021
  • 1 reply
  • 8 views

Hello,

I am using slido on one computer with two displays. One display is the computer and the other is a monitor. I open the the event on the computer screen and the presenter mode on the monitor. I use my phone to activate the questions, but the presenter screen isn’t updating. What do I need to do to make the presentation screen update.


1 reply

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Hi @bgarrett

Are you by any chance using Switcher? If so, have a look at this thread.  It depends whether you’re a Mac user or Windows, but ultimately you can set it up for the presentation screen to update. No worries, nothing complicated!

If you’re not using Switcher, quick 3 questions

  • Do you mind sharing a bit more about your setup? ( Remote, Hybrid, in person, ect) 
  • Are you sharing your monitor screen, but not your computer one? 
  • Are you using Google Slides or Powerpoint? We have integrations for both!

Understanding the context and why you’re using your phone as a secondary device will help me advise on the best solution for you. 

Thank you!

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