Question

White Sidebar in PowerPoint

  • 5 April 2022
  • 1 reply
  • 11 views

Hello All,

 

    I downloaded Slido for Powerpoint a few weeks ago and everything was working perfectly. Randomly one day the sidebar to add your questions to the slides turned white. I have uninstalled and reinstalled Slido and it is still white. It seems like all solutions provided by Slido are IT related. This is my personal computer at home. Any help would be appreciated.


1 reply

Userlevel 4
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Hi @sc1984,

Sorry to hear the integration isn’t working properly.

Are you maybe using one of these add-ins?

  • Echo360

  • EverCam 9

  • HPE Content Manager

  • Egress

  • FactSet

Our PowerPoint integration is not compatible with these at the moment so if you are using one of them, that could be causing the issue.

If you are not using any of these add-ins and the problem persists, please reach out to our lovely customer care team at support@slido.com with logs. You can find the tutorial for getting logs at the bottom of this page.

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