Welcome to our Microsoft Teams integration FAQ page. We’ve set it up in order to answer some of the most frequent questions that you might have regarding the integration.
Essential requirements and current limitations
To start, here are the essential requirements and current limitations of the Microsoft Teams integration:
- Only the organizer of the Microsoft Teams meeting can add Slido to the specific meeting. They need to be either the admin or guest of the Slido event they’re adding to Microsoft Teams.
- Microsoft Teams Live events does not support apps in Teams meetings.
- Instant channel meetings do not support apps in Teams meetings.
- Anonymous users (participants who join via web browser without an account) do not see apps in Teams meetings.
- It is not possible to log in to Microsoft Teams with Webex credentials.
Follow the article on how to integrate Slido with Microsoft Teams for the step-by-step guide.
In this article we’re covering the following questions:
- I can’t see the + button to add the Slido app, what should I do?
- Is there any extra cost for the integration?
- Does the integration work with Teams Live Events?
- Will external users see the Slido app when they join a Teams Meeting?
- Does the integration work with Teams channel meetings?
- Does the integration work in a web browser?
- Does the integration work in the Teams mobile app?
- Does the integration work with the Teams breakout rooms?
- I schedule Teams Meetings in Outlook, can I still use the integration?
- I can’t see the Slido app in Teams, what’s the problem?
- Does the Teams app work hand in hand with Slido’s PowerPoint add-in?
- How do you handle security?
- What permissions are required when adding the Slido app to Teams?
I can’t see the + button to add the Slido app, what should I do?
If you scheduled your meeting and you still can’t see the + button, please make sure at least one participant is invited to this meeting. Once done, go to Edit the meeting and the + button should be available.
Is there any extra cost for the integration?
There is no additional cost for the integration, it works with all of our packages, including the free Basic package.
Does the integration work with Teams Live Events?
No, it does not. Meeting apps like Slido only work with Teams Meetings at the moment. We would like to offer this for Live Events in the future, once Microsoft enables it. Teams Live Events is Microsoft’s webinar/large event product, similar to Zoom Video Webinar.
Will external users see the Slido app when they join a Teams Meeting?
Yes, as long as they have a registered Microsoft account. The only exception are anonymous users which are participants who join a Teams meeting through a web browser without an account.
Does the integration work with Teams channel meetings?
No, at the moment, Microsoft doesn’t support meeting apps such as Slido in channel or chat meetings. We would like to support channel and chat meetings once Microsoft enables it. As a workaround, you can create your meeting and invite the channel to it. Then click save, open the meeting again and it will allow you to add Slido.
Does the integration work in a web browser?
Yes, both the participants and hosts can use Slido in Teams in a web browser.
Does the integration work in the Teams mobile app?
Yes, both iOS and Android Microsoft Teams apps support Slido when used in a meeting.
Does the integration work with the Teams breakout rooms?
Currently, the Slido app will only be available in the main Teams room. When divided into breakout rooms, the Slido app will not be available in these.
I schedule Teams Meetings in Outlook, can I still use the integration?
Yes, you can! After you schedule a meeting in Outlook, open the Meeting in your Teams Calendar to add the Slido app (see here).
I can’t see the Slido app in Teams, what’s the problem?
It’s likely the organisation administrator of your Microsoft Teams apps doesn’t allow apps or Slido needs to be allowed as an app. Reach out to your IT support team to get more information.
Does the Teams app work hand in hand with Slido’s PowerPoint add-in?
Yes, it does, as long as you use the same Slido event (or session) in both PowerPoint and Teams. Please note that the PowerPoint live feature does not work with Slido, so you will need to share your screen or application window with PowerPoint.
How do you handle security?
We continually review Slido to make sure that we meet Microsoft's compliance and security standards. You can find our certification on this page.
What permissions are required when adding the Slido app to Teams?
When adding Slido to your Teams Meeting or Channel, the Slido app requires permission to:
Receive messages and data that you provide to it.
Send you messages and notifications.
Access your profile information such as my name, email address, company name, and preferred language.
Receive messages and data that team members provide to Slido in a channel.
Send messages and notifications in a channel.
Access your team’s information such as team name, channel list and roster (including team member’s names and email addresses) - and use this to contact them.
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