Integrate Slido with Microsoft Teams

  • 24 August 2020
  • 65 replies
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Hey @essinger consulting / Phil,

It’s only the host. Once they add Slido to a meeting, the Slido badge will be automatically activated for the participants, so they don’t have to worry about anything. They just have to interact. :) 

Best, Adam.

Hi Martin, I’ve also a question on the Teams integration. If we have a Q&A for Company internals in teams, do all the participants need to install the slides.do App/plugin into MS Teams – or does only the Admin/Host have to install the app? So everyone or only the host?

thx Phil 

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Hi @ruthn1963,

Thanks so much for your feedback and for bringing the missing piece of information to our attention. We've now added it to the article to make it clear for everyone that currently, the integration does not support external guests. This being said, we'd love to add this functionality in the future, as soon as this becomes technically available within the MS Teams solution, so everyone can benefit from the integration. Happy to keep you updated once this happens.

In the meantime, if you'd like to troubleshoot with us why you can't see the + sign in MS Teams anymore, feel free to reach out to my colleague Martin at msrna@slido.com who'll be happy to take a further look.

Once again, thank you for your feedback and hope you'll enjoy Slido in the future.
Adam

@ruthn1963 Sorry for the inconvenience. Would you mind if we connected this week so I can learn more about your use case and what exactly went wrong when you’re adding an app? Thank you

sorry Martin just didn’t have time to mess about with this - I have a training business I am trying to run and no IT team to look at these things. still can’t get the plus sign but doesn’t matter if I can’t use with external guests as they are the only people I need to access - Just think your advertising and your user instructions needs to make it clear that none of this applies to guests - that way people won’t waste valuable time on something that will never work.

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Hi @Sabine - we’re currently working on adding shared access directly to Teams, so a guest can access the admin / host view in Teams Meeting without the need to go to the browser. 

We will keep you updated, in the meantime, guests can access Slido in their browser.

Hello,

for us as a corporate communications team, the integration of sli.do in Teams has worked really well so far - so well in fact that we are getting more and more requests from people outside our team wanting to integrate sli.do in their Teams calls.

We usually handle access for people from outside our team by giving them guest access, so my question is: If a user has been added to an event as a guest, can they integrate this event in their Teams meeting? Or is a “higher” user level needed for this to work?

Many thanks!
Sabine

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@mbruns I will set up a quick call with you to better understand what the cause might be.

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@plizon That’s great to hear, if you could share the settings, that would be much appreciated! Thanks for the update

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@plizon @martinkasa Could you please if you can add also third-party apps (not ones published by Microsoft itself)? 

We have also already requested the Slido Q&A app to be removed. 
 

@Martin we finally found what was wrong. Despite the fact i have full acess to all apps in teams, there is another option in teams back-office that, by default, disable all new apps. The new Slido App was in this case ! My teams admin re-enable this app and voilà !

For those interested this is this setting :

@mbruns Sorry to hear this - are you able to add any other third-party apps?

Yes, and Slido is also already there as a tab in my Team. But we can’t add slido to a meeting and use it inside a meeting.

 

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@plizon @martinkasa Could you please if you can add also third-party apps (not ones published by Microsoft itself)? 

We have also already requested the Slido Q&A app to be removed. 
 

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@mbruns Sorry to hear this - are you able to add any other third-party apps?

Hi there

I am unable to find Slido amongst the Teams apps and I wasn’t able to add it through the Microsoft App store either. Can you advise what might be the issue - our company perhaps not allowing it or could there be some technical problem?

Thanks

Martin 

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Hello, where is the problem when app store in teams only show Slido Q&A (the old version of the Slido App) ?

I have full rights on all apps in teams, the the problem is elsewhere. Is it a problem a teams admin can fix, or is it on Microsoft side ?

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Hello, i have rights to access all apps in teams, but slido app is not the latest version. I still find Slido Q&A app. Is it a Microsoft related problem ? How can i fix it ?

@hondosan Sorry to hear that, could you please confirm if you have the “New meeting experience” turned ON in the settings? Thank you!

Same experience in my case than @hondosan and @quyntess have.

“New experience” is actiavted, admin rights are granted, another colleague ist invited but there is no “+”-button to add Slido to any meeting. Unfortunately.

 

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@ruthn1963 Sorry for the inconvenience. Would you mind if we connected this week so I can learn more about your use case and what exactly went wrong when you’re adding an app? Thank you

seems this doesn’t really work very well. Can’t use it if you have people outside your organisation (I realise this is a Microsoft problem) makes no difference whose issue it is, that means it won’t work for any of my meetings :-( I have to use the previous method using a tab -  I also have the same issue I add slido to a team and then get no + button - It worked when I tried it a couple of weeks ago but now it doesn’t. So frustrated :-( 

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@tatasustainability - Sorry to hear you’re experiencing such an issue. In order to provide better support, I’ll connect with you to schedule a call, if that’s ok.

 

Thanks for being patient!

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@Sean M. - This is unfortunately a limitation on Teams’ end, I will follow up with Microsoft if they’re planning to support external guests from a different organization too. Thank you for being patient and sorry for the inconvenience.

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@hondosan Sorry to hear that, could you please confirm if you have the “New meeting experience” turned ON in the settings? Thank you!

Hi, we don't have a button in the menu bar. Do you know how to activate this? Already checked both web and teams app. Asked the IT guy but he couldn’t figure it out.

 

 

we have exactly the same problem. I have admin level access, we can integrate slido with any channel but not with meetings. Participants are added, we just don’t see the plus to add any app to the meeting. I don’t think this is slido specific. we have already contacted Microsoft support, but any help is much appreciated. Thank you!

The participants are not from the same organization.  I think that is the issue.  When I test with internal participants, it works as expected.  Unfortunately, it’s the external/guests that I wanted to target.

Hello!

I’ve tried to use Slido via Teams today, but my participants didn’t see the poll with questions. What could be the issue?

 

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@Sean M. - Could you please confirm if all participants are part of the same Teams organization and are properly signed in Teams? Thank you

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