Reporting with inspect element details

  • 24 August 2020
  • 0 replies
  • 54 views

Sometimes a problem can be hidden deeper than we can see from Slido behavior. You can help us diagnose the issue with the Inspect element report from your browser by following these steps:

  1. Open your browser on the page you experience the issue at
  2. Right-click anywhere on the page + choose Inspect (Google Chrome) or Inspect element (other browsers)
  3. Click on Console tab in the window that appears
  4. Reload the page
  5. Look for errors and unwrap them
  6. Take a screenshot of the errors with PrtSc key on Windows or Cmd+Shift+3 on Mac and send it to our support team at support@slido.com.
     

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Although the steps are similar for all browsers, the view might be slightly different. Please, select your browser to see how it will look like in it:

  • Chrome
  • Internet Explorer (requires additional steps to enable the Inspect element option)
  • Safari
  • Mozilla Firefox
  • Edge
  • Opera

     

Chrome

 

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Internet Explorer

 

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Safari

To be able to access Inspect element window in Safari, you might need to change the settings first:

  1. Go to Preferences dvanced tab
  2. Check the box next to “Show Develop Menu in menu bar”
  3. Go to the page you experience the issue at
  4. Right-click on the screen and choose Inspect element
  5. Click on Console tab
  6. Reload the page
  7. Click on red exclamation sign in the header
  8. Look for errors and unwrap them
  9. Take a screenshot with Cmd+Shift+3
     

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Mozilla Firefox

 

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Microsoft Edge

 

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Opera

 

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