Reply as admin to submitted questions

  • 24 August 2020
  • 2 replies
  • 4903 views

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As an admin, you can reply to any question your participants submit via Slido. This way you can answer question in a written form or leave a message to a question that is not relevant for the Q&A.

 

Available in all our plans.



In this article:

 

 

Reply to live questions

 

  1. In the Admin mode, click the 3 dots next to the question
  2. Click Reply
  3. Type your reply and Send it

 

Replies to live questions are visible to everyone in the Participant mode. ​​​​​When a question gets archived and contains a reply, it will remain visible to the author of the question.

 

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Reply to questions for review


With the moderation on, you can reply to questions waiting for review. Such a reply will be private, so only the person who submitted the question can see the response.

  1. In the Admin mode, click the 3 dots next to the question
  2. Click Private reply
  3. Type your reply and Send it

 

When you reply to someone's question, the person will see a notification.

 

While under review, private replies are visible only to the person who submitted the question. However, private replies become visible for everyone after the question is approved and set as live. 


 

Reply to unanswered questions


If you're not able to address all submitted questions during your event, you can add Admin replies anytime after the Q&A. You can then send a link to your event to everyone so they can go through your replies.

  1. Reply to the outstanding questions
  2. Click Share in your event
  3. Send the event link to your participants

Alternatively, you can export all your questions from Slido to Excel or Google Sheets, add the responses using your preferred method and share them with others.

 

You can change your name from "Moderator" to anything you like. Click on the pencil icon next to "Moderator" and change it. New admin replies will use the new name.

 

We set a limit of 1,000 characters per reply. We hope that's enough!

 

 

Curious about more?

 


2 replies

This is not working for me.  Private replies are not being seen by the person who posted the question.  On the phone, it looks like there’s a new reply, but you can’t click on it to open it or see the response.  

Userlevel 3
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Hey @jrock24 ,

I’m sorry to hear you’re having issues with this. Ive just tested this and it worked okay.

Could you please reach out to support@slido.com so we can help troubleshoot and be sure this isnt a bug? 

We look forward to helping resolve this!

 

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