We are pulling first name, last name and email into our Slido embed and our users are getting a verification email when joining the session. Is there a way to turn this off? It is really annoying and not necessary for our purposes.
How to turn off verification email when using query parameters to pull fname + lname + email?
Hi there!
Unfortunately, we can’t turn off these verification emails.
However, your participants won’t get them the first time they join your session, only if they rejoin - and every time thereafter. This is to make sure they always join with the same credentials and do not share their credentials with other people.
Please let me know if this makes sense :)
Hi
I agree with
If I turn off the verification for email, they can log in using their names only, so therefore no code is sent to them anyway. So if we want them to use email to log in, it's really just for tracking purposes to improve our analytics accuracy, and not enter as an Anonymous or First name attendee.
So maybe provide us the option to have the verification pin code turn on or off, depending on how secure we want the event to be? That would be most helpful.
Thanks!
Hi
I understand why it can be used, but to toggle it on/off would be extremely helpful. It ends up being a hurdle to work through for our team.
I agree, we have the same frustrations. Sli.do could be a great option when you’re hosting your own virtual events, but this seriously detracts from the user experience.
Thank you so much for your feedback everyone!
I can definitely see the pain-point with this, while our team tried to build in a level of security with verification emails - they can become annoying very quickly, especially for larger events, where this security layer isn’t as needed, especially when the end goal is to simply collect more data on your participants.
Hearing these pains really helps our teams realize the full potential and downfall of our features!
We’re including this whole thread in our upcoming User Experience report to dive deeper into how we can improve this for you.
I’ve also talked to our Product Manager that takes care of the participants experience side of things to see if this can be added to their roadmap!
I’ll make sure to keep you posted about the progress! Again, thank you so much for the feedback :)
Let me know if there’s anything else I can help you with in the meantime.
I found this thread today, because I had the same question. I understand the importance of keeping the same login when coming back to an event, I appreciate the accuracy that it will provide for reporting. But we would like to keep resistance and number of clicks to a minimum.
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