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Can't find what you're looking for in our knowledge base? Need help with designing your next meeting or event? Ask away!

  • 720 Posts
  • 1,498 Replies
720 Posts
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GopinathNew Participant
asked in Community questions
getting network error while presenting in slido in v1.12.0.5522

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Ondrej from Slido
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MO32New Participant
asked in Community questions
USB and Slido

I am using Slido and the organization does not allow computers on their system. Can Slido work from a USB?

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Ondrej from Slido
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ArtNew Participant
asked in Community questions
Setting up multiple rooms for 10 rooms and 100 sessions

Hello . We are considering the Professional plan for a one-time event, utilizing the multiple-room slido feature embedded into PowerPoint. We have 10 physical rooms with 10 laptops. We have 100 PowerPoint Presentations (sessions) over the course of the event. Questions: How many "slido rooms" do we need to create? (100? 1 for each session?) Can the 10 laptops use the same slido logon information to activate slido? (single account holder) I was just on working an event with 6 separate rooms using slido embedded into PowerPoint, and they had to have 6 individual Slido account holders to login on those separate laptops in order to make it work. Maybe it was setup incorrectly. Thank you for the help. Art

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Ondrej from Slido
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ASabnisNew Participant
asked in Community questions
Chrome keeps making me reset my Slido password

I’m using Chrome on a Mac. Every time I try logging into Slido, it forces me to reset my password. I have cleared cache (for all time) and it still makes me reset. I can log in using Incognito in Chrome, and I can log in on Safari. Still, Chrome is my default browser and I cannot use this integration properly unless I change my default browser permanently.

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Ondrej from Slido
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chris.auzenneNew Participant
asked in Community questions
If I turn off anonymous Q&A questions, what identifying information will I see?

Are users forced to enter a name? Verify with an email?

1243
Carly from Slido
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brent7269New Participant
asked in Community questions
expired survey results

i have just gone to look at an expired survey and the results have disappeared. can i get these back

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Carly from Slido
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amartens114New Participant
asked in Community questions
Android User Issues

We were testing our event and noticed that android users were having trouble participating during the quiz. Is there anyone who has had the same issue and is there anything we can do to prevent this from happening?

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Carly from Slido
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bne.receptionNew Participant
asked in Community questions
Professional Plan Not Applied to Events

We’ve paid for a Professional Subscription, but I cannot apply it to an already created event. Creating a new event is not an option since all settings are already configured for ongoing events. Could you please advise as soon as possible on how I can apply this plan to the upcoming event? Thank you.

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Carly from Slido
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Jia SenNew Participant
asked in Community questions
Break the questions into few sections in Survey

Hi, I’m wondering if Slido can break the questions into few sections. I’m planning the group the questions accordingly with the title for a clear and organized survey.

3633
Ondrej from Slido
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t.rex62694
asked in Community questions
Is my Slido question actually anonymous?

Will administrators within my company know who the question asker is regardless of whether they ask anonymously or with their name attached? Or is the Q&A truly anonymous?

157055
Ondrej from Slido
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KervNew Participant
asked in Community questions
Combining word clouds from different questionnaires

Hi there, we’ve recently run a series of roadshows in our company across sites asking the same questions at each. We’d like to combine a number of word clouds so we can see what the whole company is saying. Is there a way to combine word clouds?

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Ondrej from Slido
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JKettelsNew Participant
asked in Community questions
Multiple surveys, one QR code

Hi I want to use Slido during a consumer panel. I want to ask a series of questions (as a survey) at the beginning of the discussion and then ask specific questions at certain times during the discussion - so three separate questions. How do I do this using the same QR code as I don’t want to confuse the audience? Thanks

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Ondrej from Slido
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AlwaysBeAdvisingNew Participant
asked in Community questions
Collect questions from your audience

Hey there, I’m a fairly new user and I’m struggling a bit with setting up a slido. I want my audience to submit their own questions, but I’m not sure which poll to choose for that. What I’ve done so far is choose the Open Text poll and just ask for people to submit their questions. Is that the best way? Or am I missing something? I don’t want a multiple choice.

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H
Vincent Moine
Vincent MoineNew Participant
asked in Community questions
Hide questions from other participant

Hello, In the participant mode (participant interface), is it possible to hide questions from other participant ?

2372
Vincent Moine
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GiovannaNew Participant
asked in Community questions
Print not yet answered survey

Hi! I would like to be able to print my survey before I let participants answer it. This is so that I can discuss it with my client. I do not want to directly include this client as a collaborator in slido, but I do want to give an idea of ​​what it will look like. Is that possible? Thanx!

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bhill2New Participant
asked in Community questions
Time Zone & Analytics

There is a date and time on my survey data when I export the “Joined Participants” analytics and I do not know what time zone it is. Does anyone know what time zone pulls on this report information?

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Ondrej from Slido
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KelseyOParticipating Frequently
asked in Community questions
Add more questions to a survey?

Hey everyone, I tried to create a survey, but struggled to add more than one question. Isn’t a survey supposed to be multiple questions or polls presented together? Have I missed something? How do I add more questions to a Slido survey? Sorry if it’s obvious 🤷

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HTS-SalesNew Participant
asked in Community questions
I don't want a quiz timer

Hey, Is there any way to not have a timer in a Slido quiz? Or is it just built that way? I’d like to not have any time limit, but the time always runs out. I want people to have as much time as they want. Is this possible at all?

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MarionMDNew Participant
asked in Community questions
Export questions gives empty XLSX

Hello Some of our users, including myself, get empty Excel sheets when exporting questions. What causes this and can we do anything about it? Regards, Marion

431
Carly from Slido
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simon.schneebeliNew Participant
asked in Community questions
How to create a competition quiz for a conference

We are organising a conference. During the break, we would like to invite people to participate in a quiz with a couple of questions, and someone with the most correct answers will get a reward. So far, I haven’t been able to configure this in slido so that it fulfills our requirements: What I can do: Leaderboard at the end: Possible No timer per question (they have 30 minutes to answer the whole quiz): Possible. What I couldn’t figure out yet: Participants should be able to go through the quiz at their own pace, from one question to another Participants should be able to go forward and backward through the quiz, submitting the final answer only at the end. Does anyone know if it’s possible to do that with slido, and if yes, how I configure this properly? I know I can create a “survey”, but that doesn’t allow to auto-correct the answers, nor does it include the leaderboard at the end.

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EHsuNew Participant
asked in Community questions
Link to poll shared but not accessible in advance, joining source analytics

Hi Community, We run a conference with multiple concurrent stages that may have interaction. When I set up the polls for each stage, and enter the direct link (not the generic event Slido link) to our event app, and this allows participants to access at any time, rather than at set poll date/time or after we activate. Am I setting this up wrong? I need to set up and share the links via our event app in advance, but I do not want participants to be able to join/answer before each session takes place. The other question is, in the analytics, where can I find source of participants who either joined by scanning the Slido qr code, or if they joined via the link shared on our event app? Best,

1052
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govivaceNew Participant
posted in Community questions
show Q&A only in one room

I have several rooms within one slido. Only one of the rooms requires Q&A and i would like to turn it off for the other rooms. When i am in one of the rooms and turn off Q&A it disables it for all rooms. Does anyone know if this is possible? Thanks Mike

581
Carly from Slido
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shn_beNew Participant
asked in Community questions
Share a slido quiz

Hi, I created a quiz and poll and want to know if I can share it with someone else in my department so they can use it? It’s not to collaborate but for them to use as their own.

2423
Joel at Slido
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James RyanNew Participant
asked in Community questions
Filling in Slido surveys on behalf of participants

Hello I’ll be running a pop up event and I’m wondering if I can fill out the survey I have created on behalf of participants? I would like to engage with people through conversation rather than asking them to fill out a survey. In essence I will ask the public the survey questions which I will then input into Slido. I’m just wondering if this is possible?

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Carly from Slido
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Stella11SongNew Participant
asked in Community questions
How to add CORRECT ANSWER with more info on Live Poll

Hi guys, We are creating a Live Poll using Multiple Choice Poll. After showing the Q=question, and collect audience’s votes. How can we add an additional section to show more info/explanation of the correct answer? For example: Q: What’s the new mimum wage of Australia? Options: A. $23 B. $25 C. $24 After audience vote and reveal that the correct answer is C. $24 We also want to display more info: The new minimum wage has been updated since July 1st. It’s important to make sure that you are underpaid.

2551
Carly from Slido
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