Hi I’m new to Slido and was having a practice yesterday - I seem to be stuck on the Q+A option and couldn’t seem to get out of it. Is this because I’m using the free version?
I’m not quite sure I understand your question, however, you shouldn’t be stuck on just Q&A even in our Basic plan
Let’s see -
If you were testing Slido as a participant, you’ll see the Q&A screen until you active a poll. Once a poll is active, it’ll override the Q&A screen and show you the poll. Once you deactivate a poll, the Q&A screen comes back.
You can also switch between poll screen and Q&A screen on the top of your participant view.
However, if you got stuck on Q&A in the admin, it could be because your polls might be turned off in your settings. Polls should be turned on by default though!
I think in this case, it might be easier to email our amazing Customer Care team at email@example.com, they can check everything with you to find out where the problem is.
Please let me know if I can help in any other way!
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