Question

Stuck on Q+A

  • 22 July 2021
  • 1 reply
  • 9 views

Hi I’m new to Slido and was having a practice yesterday - I seem to be stuck on the Q+A option and couldn’t seem to get out of it. Is this because I’m using the free version?

 


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Hi @Sandyhill,

I’m not quite sure I understand your question, however, you shouldn’t be stuck on just Q&A even in our Basic plan :blush:  

 

Let’s see - 

If you were testing Slido as a participant, you’ll see the Q&A screen until you active a poll. Once a poll is active, it’ll override the Q&A screen and show you the poll. Once you deactivate a poll, the Q&A screen comes back. 

You can also switch between poll screen and Q&A screen on the top of your participant view.

 

However, if you got stuck on Q&A in the admin, it could be because your polls might be turned off in your settings. Polls should be turned on by default though! 

 

I think in this case, it might be easier to email our amazing Customer Care team at support@slido.com, they can check everything with you to find out where the problem is. 

 

Please let me know if I can help in any other way!

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