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Question

Side bar blank when trying to switch to another Slido

  • 23 September 2024
  • 1 reply
  • 38 views

My sidebar is blank.

I’ve tried to uninstall, reboot, reinstall.

When I try to repair, I get this error (while it is “Processing: Microsoft .NET Framework 4.8”):

I have also updated to SlidoSetup_v1.12.0.5522, tried reinstalling .net 4.8, and my IT said that they don’t have the “Attack surface reduction policy” enabled.

Any other suggestions?

 

Ondrej from Slido
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Hello @Tscheinoha 

thank you for the information and the screenshot. Could you please forward this to our Customer Care team at support@slido.com ? 

It would be also very useful if you could get logs from the existing installed Slido. Here is how you can get them both for older versions of the add-in as well as the new ones: 

 


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