Hi there, I just bought the one-time engage event plan but have not yet created an event. Now, if I want to create the slides, Slido asks me to upgrade and to pay again… Where can I start setting up the event that I paid for???
My event is tomorrow, so a bit frustrated. Thanks for any help!
Hey
Could you please reach out to support@slido.com so we can take a look at your account.
You should be able to create a Slido on a Basic (Free) Plan and have the Engage One-Time applied to it.
Best,
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