When setting your dates, make sure they match the dates of your actual event so the participants can easily join it and send their questions and ideas or vote in polls.
You can set everything up in advance, test it and have access to your data anytime.
In this article:
- Select or change the dates
- Setting up, testing in advance and event activation
- Closing your event
- Data availability
Select or change the dates
For one-time plans, the maximum length between your start date and end date is 7 days.
If you're using the annual license, your events can last up to 12 months.
You’ll be asked to set up event dates when creating your event. If you wish to change them:
- In your event, go to Settings
- Stay in General - Basic information
- Select the start and end date
Setting up, testing in advance and event activation
As an admin, you are able to access your event and work with it at any time. Feel free to set everything up before the actual event takes place, test it out, and access the data whenever you need it once the event is over!
FAQ: When trying to join my event for testing, I'm getting the error "Sorry, there is no such event active right now" - what am I doing wrong?
If you see this error, it means that your event isn't active yet (the event dates are set for the future). No worries, your participants will be able to join the event without a problem when the time comes!
If you simply wish to test the event beforehand, try using our Participant mode pop-up on the left side of your admin view.
If you wish for your audience to access the event before it actually takes place (for instance to crowdsource questions beforehand), feel free to share your unique event link with them.
Closing your event
The event officially closes at midnight on the end date which you set up. However, as we understand your remote participants might engage with the event from outside your timezone, a buffer makes every event accessible for another 24 hours.
If you wish to close the event instantly, choose one of the following options:
- Disabling all active features, or
- Closing questions for new submissions and deactivating your polls.
You have access to your event and data associated with it anytime unless you delete your event.
Available in our Engage plan and higher.
Check your statistics in the Analytics tab and export your questions and poll results at any moment before, during and after the event. Your stats never expire.