Run a Q&A session

  • 24 August 2020
  • 12 replies
  • 9049 views
Slido Team
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Using the Questions feature, attendees can use their devices or computers to send their questions to Slido and easily upvote the best ones. It's a simple way to crowdsource the most popular topics at meetings or events and see what people are genuinely interested in the most.

 

Your participants can ask an unlimited number of questions. 

 

Participants can do this anonymously, but you do have the option to set up the event to require names. More information about this is in our Participant Privacy page in community.

In this article:

 

In order to start crowdsourcing questions, you need to create a Slido event first. 


 

Ask your audience to join your event


Once you created an event, ask your audience to join it. The most common way to do this is to go to slido.com and enter the #eventcode of your event. Make sure the event dates you set up match the actual date as your participants can only use the event code during those dates. Alternatively, you can share the event link with them. 

 

Following the event link, your participants can ask questions right away and they’re not limited by any timeframe. 


 

Have the audience submit questions


Once your audience have joined the event, they can start submitting their questions. They can submit questions anonymously or with their name and they can upvote questions submitted by others.

 

Questions are sorted by their popularity, so the most popular ones appear on top. To modify the default settings, follow the Change the order of audience Q&A article. 


 

Manage audience questions


There are three main things you can do with questions as an admin:

  1. Highlight the question that’s being answered so that it gets more attention both on the Present and Participant modes
     
  2. Mark the question as answered once you don’t want to display it anymore. You can then view those questions in the Archive folder
     
  3. Change the order of questions and filter for starred questions

With some of our paid plans, you can also moderate questions, i.e. review them before they go live.

 


 

Curious about more?

 

12 replies

A

Hello - We’d like to run an asynchronous Q&A where participants can leave questions anytime and we’ll answer within 24-48 hours. Assuming participants will not keep the Slido event open/active, can Slido push an email notification to a participant when their question has been answered?

Meggie from Slido
Userlevel 4
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Hey @asmirand,

No, at the moment, there is no way to set up an email notification for participants when their question has been answered.

Instead, you could set up the event to require participants’ emails. After 48h or when you’ve answered all questions, you could export the list of participants and send them an email asking them to check the event.

Hope this helps! 🙂 I will pass on your idea as feedback.

- Meggie
E

How long can the Q&A active? 

I need the Q&A active for exchange questions for 12-months. Is it possible?

Francesca
Userlevel 2
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Hi @ewintan, 

It is! If you go for one of the annual plans, your events (including the Q&A) can be active to up to 12months. 

For the one time plans, the maximum length is 7 days. 

 

 

- Francesca
H

Hi 

I’ve set up a Q&A event which will happen every 2 months. Is it possible to temporarily stop receiving questions e.g. for a day and then restart again, without changing the link? Thanks!

Cori from slido
Userlevel 3
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Hi @hrops, 

You can, depending on your Slido plan, this is available in our professional plans and higher. You can then close questions by toggling on. 

 


However, if this isn’t the case, a workaround would be to create a permanent link for your event and moderate your questions. 

Hope this helps! Feel free to get in touch with our customer care team through your slido admin or at support@slido.com if you need us to look at your use case a little more closely, we’d be happy to assist! 

- Cori
T

Hi! Is it possible to add more characters to the default 300 when editing questions? My task is to translate questions in Slido, so when participants have already used 250 characters, there is not enough room to add my translation. (Since questions are being ranked, it’s not possible to send the translation in a separate field.)  Thank you!

 

Cori from slido
Userlevel 3
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Hi @Terp, 


300 is our maximum limit for questions so you wouldn’t be able to edit them this way. A workaround which will enable you to translate would be to reply to the question with the translation. This would then ensure that the translation was linked to the question asked. 

Hope this helps!
Best,

- Cori
G

Is there a way to run this so that participants can submit questions and once highlighted for live discussion, those same participants can share their question live? 

Meggie from Slido
Userlevel 4
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Hey @Greyyy,

Hmm, I’m not sure what you mean there 😞 Could you please share your use case with us?

- Meggie
B

Can moderators see the names of people who upvote in Q&A?

Meggie from Slido
Userlevel 4
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Hey @BB Admin,

No, moderators can only see the number of upvotes a question receives.

Could you maybe share your use case? Why would you like moderators to see this?

- Meggie

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