Question

How to reactivate the code?

  • 3 July 2022
  • 1 reply
  • 28 views

Im a newbie ,can you help me answer my question?how to reactivate the code?

 


1 reply

Userlevel 2
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Hi @MissA

Do you mean the event code? If so, It could be possible that your event code is no longer active as the event has expired. 

In your slido admin, under events, you will see your events listed and their start and end dates. If the event code isn’t working for participants, this could be because the event is finished and you need to change the event dates so your participants can join with the code. 

If this doesn’t answer your question, I would recommend getting in touch with our wonderful customer care team through your slido admin live chat or by emailing support@slido.com. They are here 24/5 to assist you.

Hope this helps!

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